✓klax IQ included$0.59 additional resolutionNo double charging
Pricing built for the work. Not a growing seat tax.
A predictable workspace subscription with generous teammates, included customer conversations, and successful klax IQ resolutions priced below the common $0.85–$1.50 market range.
01 Human and AI teammates together02 Pay AI for successful resolutions03 Never pay two overages for one conversation
CHOOSE YOUR WORKSPACE
Start with the capacity you need.
Every plan has the same AI-first foundation. Annual plans save 15%, while monthly plans keep the commitment flexible.
01
Launch
AI-first customer operations for smaller ecommerce teams.
Pay for customer operations. Not a pile of add-ons.
klaxify combines the inbox, intelligence, commerce context, and guardrails. Your subscription covers the workspace; usage scales only when customer volume or successful AI resolutions grow.
🧠KLAX IQOne intelligent workspace
✉HELPDESKConversations togetherInbox, routing, macros, notes, history✦INTELLIGENCEAnswers grounded in contextKnowledge, memory, intent, customer signalsCOMMERCEActions, not just wordsOrders, tracking, refunds, cancellations✓GUARDRAILSYour rules stay in controlValidation, limits, approvals, audit trails
COMPARE PLANS
Find the right operating level.
Move up for more volume, stores, governance, and operational intelligence. Clear overages absorb temporary peaks without forcing an immediate upgrade.
CapabilityLaunchGrowthScaleEnterprise
Shared ecommerce inbox✓✓✓✓
Named AI employees✓✓✓✓
Included conversations7503,00010,000Custom
Included klax IQ resolutions1005001,500Custom
Smart macros and knowledge✓✓✓✓
Shopify support workflowsTest✓✓✓
Live chat builderPreview✓✓✓
Plugin ecosystemCoreFullFullCore
Advanced governance—✓✓—
COMMON QUESTIONS
Clear before you commit.
Start with a working helpdesk and choose more capacity only when the operation needs it.
Can I test the actual workspace before paying?+
Yes. Every self-serve plan starts with a 14-day trial using a real tenant-isolated workspace, sample support data, an inbox, klax IQ configuration, and macros.
What happens when I exceed a plan allowance?+
Additional human-handled conversations are $0.15 and additional successful klax IQ resolutions are $0.59. The same conversation is never charged both overages. Usage alerts help you control the bill before a limit is reached.
Does klaxify charge for every human agent?+
Each plan includes a generous number of teammates. Additional active teammates are $20 per month instead of requiring the entire workspace to move plans.
Can I connect Shopify and bring order data into conversations?+
Yes. Paid plans are designed for live ecommerce operations, with order, customer, product, tracking, and subscription context beside the ticket.
Can AI take actions without approval?+
You decide. Every AI employee has its own allowed actions and approval mode. Sensitive commerce actions can always require human review.
CUSTOMER OPERATIONS THAT FINISH THE WORK
Put klax IQ in the queue for 14 days.
Use a real workspace with sample ecommerce conversations before connecting your store.